Brand Experience Associate — Flexible Schedule & Growth

Abercrombie & Fitch Co.; McLean (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate opportunity

Training and Development

Global Team culture

Job summary

Abercrombie & Fitch Co. in the United States seeks Brand Representatives to engage customers, provide styling guidance, and maintain an inviting store ambiance.

You will be the face of the brand, helping customers find what they need while upholding presentation standards across categories. The role emphasizes friendly checkout experiences, accurate handling of purchases and returns, and supporting omni-channel features like Save the Sale and in-store pick-up.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a natural way.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges with a friendly checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders and in-store pick-up.

Skills

Customer service

Communication

Organization

Reliability

Job description

Abercrombie & Fitch Co. in the United States seeks Brand Representatives to engage customers, provide styling guidance, and maintain an inviting store ambiance.

You will be the face of the brand, helping customers find what they need while upholding presentation standards across categories. The role emphasizes friendly checkout experiences, accurate handling of purchases and returns, and supporting omni-channel features like Save the Sale and in-store pick-up.