Brand Experience Ambassador — Flexible Schedule & Growth

A&F Stores, Inc.; Austin (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement opportunities

Brand Affiliate opportunity

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life in Austin, TX.

You will greet customers, connect over style, and help shoppers find what they need while keeping the floor inviting and well presented. You’ll handle sales at the register, returns, and exchanges, support omni‑channel orders, and assist with replenishment and visual standards to maintain a consistent, on-brand shopping environment.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges accurately and efficiently at the cash wrap.
• Create an omni-channel experience by supporting Save the Sale orders and in-store pickup.

Skills

Customer service

Communication

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life in Austin, TX.

You will greet customers, connect over style, and help shoppers find what they need while keeping the floor inviting and well presented. You’ll handle sales at the register, returns, and exchanges, support omni‑channel orders, and assist with replenishment and visual standards to maintain a consistent, on-brand shopping environment.