Brand Experience Ambassador — Flexible Schedule

Abercrombie & Fitch Spain, SL

Miami (FL)

On-site

USD 19,000 - 26,000

Full time

2 days ago
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Benefits offered by this job

Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a BrandAffiliate
Training and Development
A Global Team of People Who’ll Celebra

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers and helping them find what they need.

You will contribute to a welcoming atmosphere and represent the brand authentically in a fast-paced retail setting. You will handle customer interactions, assist with styling guidance, and support store maintenance while participating in omni-channel activities like in-store pickup and ship-from-store orders.

Qualifications

  • Ability to create a welcoming and inclusive customer experience.
  • Comfort working in a dynamic environment balancing customer engagement and operational tasks.
  • Strong organizational skills and attention to detail.
  • Reliability and commitment to consistent attendance.

Responsibilities

  • Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a natural way, and offer product support and styling guidance across categories.
  • Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
  • Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly checkout experience.
  • Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer Experience
Sales Support
Merchandising
Teamwork

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers and helping them find what they need.

You will contribute to a welcoming atmosphere and represent the brand authentically in a fast-paced retail setting. You will handle customer interactions, assist with styling guidance, and support store maintenance while participating in omni-channel activities like in-store pickup and ship-from-store orders.

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