Brand Experience Ambassador – Flexible Schedule

Abercrombie & Fitch Spain, SL; Marlborough (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate opportunities

Training & Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, helping them find what they need, and maintaining a welcoming environment.

You will deliver warm service, assist with styling guidance, and support omni-channel tasks such as fulfilling online orders and in-store pickups. The role offers a merchandise discount, a flexible schedule, and opportunities for advancement.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Support Save the Sale orders, fulfill In-Store Pick-Up, and package ship-from-store orders.

Skills

Customer service

Retail teamwork

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, helping them find what they need, and maintaining a welcoming environment.

You will deliver warm service, assist with styling guidance, and support omni-channel tasks such as fulfilling online orders and in-store pickups. The role offers a merchandise discount, a flexible schedule, and opportunities for advancement.