Brand Experience Ambassador (Flexible Schedule)

Abercrombie & Fitch Spain, SL; Concord (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr

Job summary

Abercrombie & Fitch Co. seeks team members to deliver exceptional customer experiences across in-store and online channels. You will assist customers, maintain presentation standards, process transactions, and support online order fulfillment to ensure seamless omni-channel service.

The role emphasizes a welcoming environment, reliability, and participation in a brand known for its distinctive, globally recognized styling. Flexible scheduling and employee discounts are among the rewards.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. seeks team members to deliver exceptional customer experiences across in-store and online channels. You will assist customers, maintain presentation standards, process transactions, and support online order fulfillment to ensure seamless omni-channel service.

The role emphasizes a welcoming environment, reliability, and participation in a brand known for its distinctive, globally recognized styling. Flexible scheduling and employee discounts are among the rewards.