Brand Experience Ambassador — Flexible Schedule

Abercrombie & Fitch Spain, SL; Carlsbad (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr

Job summary

Abercrombie & Fitch Co. is hiring for a frontline role in Carlsbad, CA. The position emphasizes friendly customer service and omni-channel support across in-store and online orders.

Responsibilities include maintaining presentation standards, assisting customers with product guidance, and processing transactions with a positive checkout experience. Join a global, inclusive team and grow within the brand.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is hiring for a frontline role in Carlsbad, CA. The position emphasizes friendly customer service and omni-channel support across in-store and online orders.

Responsibilities include maintaining presentation standards, assisting customers with product guidance, and processing transactions with a positive checkout experience. Join a global, inclusive team and grow within the brand.