Brand Ambassador & Customer Experience Lead (Flexible Schedule)

Abercrombie & Fitch Spain, SL; Rancho Cucamonga (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Brand affiliate program

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is hiring for a frontline retail role in California. You will provide warm customer service, help with styling, and maintain an engaging sales floor. The position supports omni-channel tasks and ensures a smooth checkout experience.

Expect a starting hourly rate of $16.90, with opportunities for merchandise discounts, training, and career advancement as part of a global team. This role emphasizes reliability and a welcoming brand experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming service and styling guidance across categories.
• Sales Floor Maintenance: Replenishment and clean, organized presentation standards.
• Cash Wrap Operations: Process purchases, returns, and exchanges with a friendly checkout.
• Online Orders: Support omni-channel experiences like Save the Sale and ship-from-store orders.

Skills

Customer service

Cash handling

Organization

Job description

Abercrombie & Fitch Co. is hiring for a frontline retail role in California. You will provide warm customer service, help with styling, and maintain an engaging sales floor. The position supports omni-channel tasks and ensures a smooth checkout experience.

Expect a starting hourly rate of $16.90, with opportunities for merchandise discounts, training, and career advancement as part of a global team. This role emphasizes reliability and a welcoming brand experience.