Brand Experience Ambassador - Fashion & Customer Energy

Urban Outfitters; Westport (CT); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Flexible scheduling

Employee discounts

Growth opportunities

Hands-on fashion experience

Team environment

Job summary

Urban Outfitters in Westport is seeking Brand Ambassadors to bring the store to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an authentic, fun, and uniquely UO experience.

Stay in the know on product drops and trends, engage customers with genuine conversations, and help keep the space welcoming, organized, and easy to shop—whether in-store, online, or somewhere in between.

Qualifications

• Love for Urban Outfitters and brand presence.
• Ability to express personal style and creativity.
• People-first mindset and helping others.
• Collaborative attitude and positive energy.
• Comfort in a fast-moving retail environment.
• Flexible scheduling including nights, weekends, holidays.
• Retail or customer service experience is a plus, not required.

Responsibilities

• Bring the Brand to Life: stay informed on product drops, trends, and in-store displays.
• Create energy on the sales floor with authentic conversations and promotions.
• Make shopping seamless: restock, organize displays, and maintain on-brand presentation.
• Use in-store tech to support customers across in-store/online channels.
• Stay curious and flexible; be ready to learn and adapt daily.
• Work as a team, share ideas, and contribute positive energy.

Skills

Brand enthusiasm

People skills

Fashion interest

Team collaboration

Flexible scheduling

Retail/customer service experience

Job description

Urban Outfitters in Westport is seeking Brand Ambassadors to bring the store to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an authentic, fun, and uniquely UO experience.

Stay in the know on product drops and trends, engage customers with genuine conversations, and help keep the space welcoming, organized, and easy to shop—whether in-store, online, or somewhere in between.