Brand Experience Advocate — Flexible Schedule & Growth

Abercrombie & Fitch Co.; California; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr 

Being YOU

Job summary

Abercrombie & Fitch Co. in Modesto, CA seeks a Brand Representative to engage customers, assist with styling across categories, and maintain a welcoming store environment.

You’ll help with replenishment, merchandising, and a smooth checkout experience, while supporting online orders and buy-online-pickup processes. The role emphasizes creating an inclusive customer experience, balancing tasks in a dynamic setting, and upholding presentation standards.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Welcoming experience

Dynamic environment

Organizational skills

Reliability/Attendance

Job description

Abercrombie & Fitch Co. in Modesto, CA seeks a Brand Representative to engage customers, assist with styling across categories, and maintain a welcoming store environment.

You’ll help with replenishment, merchandising, and a smooth checkout experience, while supporting online orders and buy-online-pickup processes. The role emphasizes creating an inclusive customer experience, balancing tasks in a dynamic setting, and upholding presentation standards.