Brand Experience Advocate — Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Maplewood (MN); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers and maintaining a welcoming environment.

You’ll help customers find items, offer styling guidance, and ensure a visually appealing sales floor. You will manage replenishment, maintain organization, handle cash wrap operations, and support online order processes to deliver a seamless omni-channel experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Communication

Organizational skills

Attendance reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers and maintaining a welcoming environment.

You’ll help customers find items, offer styling guidance, and ensure a visually appealing sales floor. You will manage replenishment, maintain organization, handle cash wrap operations, and support online order processes to deliver a seamless omni-channel experience.