Brand-Driven Retail Sales Associate | Elevate the Experience

Mizzen+Main; Dallas (TX); On-site; USD 29,000 - 42,000; Full time

Job summary

Mizzen+Main in Dallas, TX is seeking a customer-focused Retail Sales Associate to deliver an exceptional shopping experience for every customer. As a Brand ambassador, you will help customers with product selection, provide detailed information, and ensure smooth checkout while upholding Mizzen+Main’s values.

You will collaborate with the team to maintain a clean, visually appealing sales floor, participate in in-store events, and contribute to meeting and exceeding sales goals while staying

Qualifications

• Prior retail or customer service experience preferred, but not required.
• Strong communication, interpersonal, and problem-solving skills.
• Flexibility to work varied hours including evenings, weekends, and holidays as needed.
• Dependable and punctual, with the ability to follow direction and take initiative.

Responsibilities

• Demonstrate in-depth knowledge of Mizzen+Main’s products, values, and brand story.
• Engage customers with a personalized, consultative sales approach — assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
• Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
• Maintain a clean, organized, and visually appealing sales floor through effective and visual merchandising, folding, hanging, and replenishment of inventory.
• Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
• Stay up to date on in-store and online promotions, events, and new product launches to provide customers with timely and relevant information.
• Support and help execute in-store events in alignment with brand expectations and presentation standards.
• Actively participate in achieving store sales goals and contribute to a positive, team-oriented environment.
• Follow all company policies and procedures, including operational and safety guidelines.
• Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.

Skills

Strong communication

Interpersonal skills

Problem-solving skills

Team player

Job description

Mizzen+Main in Dallas, TX is seeking a customer-focused Retail Sales Associate to deliver an exceptional shopping experience for every customer. As a Brand ambassador, you will help customers with product selection, provide detailed information, and ensure smooth checkout while upholding Mizzen+Main’s values.

You will collaborate with the team to maintain a clean, visually appealing sales floor, participate in in-store events, and contribute to meeting and exceeding sales goals while staying