Sales Associate - Part Time - SouthPark - Charlotte, NC

Mizzen+Main; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Mizzen+Main is looking for a Retail Sales Associate in Charlotte, North Carolina, who will act as a brand ambassador and provide exceptional customer experience. Responsibilities include engaging customers, maintaining a clean sales floor, and supporting store events.

Ideal candidates should possess strong communication skills, a team-oriented attitude, and flexibility to work varied hours including evenings and weekends. Join a dynamic team that values innovation and customer service.

Qualifications

• Prior retail or customer service experience preferred.
• Strong communication skills and ability to work in a team.
• Dependable and punctual with a positive attitude.

Responsibilities

• Serve as a brand ambassador and deliver exceptional shopping experiences.
• Engage customers with a consultative sales approach.
• Maintain a clean and visually appealing sales floor.
• Support in-store events and execute store operations.
• Build and expand the customer base through networking.

Skills

Customer service skills

Strong communication skills

Problem-solving skills

Team player

Flexibility in scheduling

Job description

About The Role

Mizzen+Main is seeking a highly motivated, energetic, and customer‑focused Retail Sales Associate to join our growing team. As a Sales Associate, you will serve as a brand ambassador and help deliver an exceptional shopping experience for every customer. Applicants should possess a passion for fashion, strong interpersonal skills, and a drive to meet and exceed sales goals.

A DAY IN THE LIFE

• Demonstrate in‑depth knowledge of Mizzen+Main’s products, values, and brand story, and represent the brand with professionalism and enthusiasm at all times.
• Engage customers with a personalized, consultative sales approach — assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
• Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
• Maintain a clean, organized, and visually appealing sales floor through effective and visual merchandising, folding, hanging, and replenishment of inventory.
• Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
• Stay up to date on in‑store and online promotions, events, and new product launches to provide customers with timely and relevant information.
• Support and help execute in‑store events in alignment with brand expectations and presentation standards.
• Actively participate in achieving store sales goals and contribute to a positive, team‑oriented environment.
• Follow all company policies and procedures, including operational and safety guidelines.
• Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow‑up.

What You’ll Need

• Prior retail or customer service experience preferred, but not required.
• Strong communication, interpersonal, and problem‑solving skills.
• A team player with a positive attitude and a passion for helping others.
• Flexibility to work varied hours including evenings, weekends, and holidays as needed.
• Dependable and punctual, with the ability to follow direction and take initiative.

PHYSICAL DEMANDS

• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

While this job posting emphasizes the key responsibilities and requirements, there may be additional duties, responsibilities and qualifications for this job.

Why Mizzen+Main?

At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.