Brand Director

Invisible Dynamics; Los Angeles (CA); Hybrid; USD 150,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Unlimited PTO

Job summary

Invisible Dynamics, a multidisciplinary brand transformation consultancy, seeks a Brand Director to drive strategic client partnerships and oversee account teams. The role focuses on elevating client relationships, delivering creative and business solutions, and identifying growth opportunities.

The Brand Director bridges client goals with agency capabilities, drives revenue, and strengthens the agency’s reputation.

Qualifications

• Proven track record in managing high-level client relationships and guiding cross-functional teams.
• Experience in creative industries such as fashion, wellness, and retail.
• Strong strategic acumen and collaborative mindset with ability to lead with confidence.

Responsibilities

• Oversee key client accounts ensuring alignment with strategic objectives and trust-based partnerships.
• Act as senior point of contact for account updates and guide internal teams to meet client goals.
• Develop account plans outlining priorities, metrics and growth opportunities for each client.
• Monitor account health: budgets, timelines, deliverables, and ensure alignment with client expectations and standards.
• Conduct regular account reviews to assess performance, identify risks and implement actions.
• Lead development and execution of client engagement strategies for long-term collaboration.
• Articulate and position ID’s services to clients; identify opportunities to expand offerings.
• Prepare compelling proposals, presentations, and pitches for new and existing clients.
• Negotiate scope and upsell opportunities ensuring alignment with client objectives and budget.
• Gather and analyze client feedback to refine engagement strategies and improve experiences.
• Provide mentorship to account teams and allocate resources effectively across accounts.
• Foster inclusive, collaborative culture and promote continuous learning.

Skills

Client relationships

Strategic leadership

Cross-functional teams

Creative industries

Trusted partner

Job description

About Invisible Dynamics

Invisible Dynamics (ID), founded in 2023, is a next-generation brand transformation consultancy combining the rigor of management consulting, the storytelling power of a creative studio, the technical expertise of a digital product agency, and the executional precision of a production house. Headquartered in a 10,000 sq. ft. LA studio, ID operates across LA, NYC, London, and Vancouver with an 80+ person team.

Our Core Values

• How you do anything is how you do everything.
• We combine commerce, culture and creativity.
• Communication is the key to collaboration.
• Rome took time.
• Co-founders mindset
• Smiling is contagious.

Purpose

The Brand Director serves as a senior leader, driving strategic client partnerships and overseeing account teams to deliver exceptional results. This role focuses on elevating client relationships, ensuring the successful delivery of creative and business solutions, and identifying opportunities for growth. The Brand Director is a skilled communicator and strategist who bridges client goals with agency capabilities, drives revenue, and strengthens the agency’s reputation as a trusted partner.

Essential Skills

You are a visionary leader with a proven track record in managing high-level client relationships and guiding cross-functional teams. You thrive in fast-paced environments and have expertise in creative industries like fashion, wellness, and retail. You excel at fostering trust, aligning teams around client objectives, and delivering measurable business impact. With strong strategic acumen and a collaborative mindset, you lead with confidence and inspire excellence.

Responsibilities

Account Management

• Oversee the management of key client accounts, ensuring alignment with strategic objectives and maintaining trusted partnerships.
• Act as the senior point of contact for account updates, guiding internal teams to deliver on client goals and objectives.
• Develop account plans that outline strategic priorities, success metrics, and growth opportunities for each client.
• Monitor account health, including budgets, timelines, and deliverables, ensuring all aspects align with client expectations and agency standards.
• Conduct regular account reviews to assess performance, identify risks, and implement corrective actions as needed.

Client Engagement

• Lead the development and execution of client engagement strategies, ensuring strong relationships and long-term collaboration.
• Articulate and position ID’s full range of services to clients, identifying opportunities to expand offerings and drive business growth.
• Partner with leadership and internal teams to prepare compelling proposals, presentations, and pitches for new and existing clients.
• Negotiate scope agreements and upsell opportunities with clients, ensuring alignment with their business objectives and budget considerations.
• Gather and analyze client feedback to refine engagement strategies and continually improve the client experience.

Team Leadership

• Provide mentorship and guidance to account teams, fostering professional growth and high performance.
• Collaborate with department leads to ensure the effective allocation of resources across accounts, maintaining team bandwidth and efficiency.
• Promote a collaborative and inclusive team culture, encouraging innovation and open communication.
• Align teams around client objectives, ensuring seamless delivery of work that meets or exceeds expectations.
• Advocate for continuous learning by sharing industry insights, trends, and development resources with the team.

Logistical Requirements

The Brand Director will be based out of either our New York or Los Angeles office, with a commitment to in‑person collaboration. Monday – Thursday required in office, optional Work‑from‑home Fridays. The salary range for this role is $150,000-$160,000 annually (based on location and experience) with medical, dental, vision, life insurance and unlimited PTO. Travel within the US and internationally may be required based on client and company needs. As a full‑time employee, the role may involve working extended hours, including evenings and weekends, to meet client deadlines.