Brand Communications Associate

Launch 513; Cincinnati (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

Launch 513 in Cincinnati is seeking a Brand Communications Associate, an entry-level role blending brand communication, customer engagement, marketing, and client representation. You’ll work directly with customers, convey key brand messaging, and help our team create positive experiences that strengthen awareness and relationships.

The position offers hands-on training and ongoing professional development, with growth opportunities in campaigns across the Cincinnati market and exposure to

Qualifications

• Strong verbal communication and interpersonal skills.
• Professional and confident presence.
• Organized, dependable, and adaptable.
• Coachable with a willingness to learn.
• Interest in communications, marketing, branding, customer relations, or business.

Responsibilities

• Represent client brands professionally in customer-facing environments.
• Communicate brand messaging, services, and promotional information.
• Engage directly with prospective and existing customers.
• Support brand awareness and customer acquisition campaigns.
• Answer customer questions and provide accurate information.
• Help create positive and memorable brand experiences.
• Gather customer feedback and communicate insights to the team.
• Collaborate with team members on daily campaign objectives.
• Participate in ongoing communications, marketing, and leadership training.
• Support campaign growth throughout the Cincinnati market.

Skills

Verbal communication

Interpersonal skills

Professional presence

Active listening

Relationship building

Organizational skills

Coachable

Teamwork

Goal orientation

Customer-focused

Job description

Launch Your Career in Brand Communications

Launch 513 is expanding its Cincinnati team and seeking a motivated Brand Communications Associate to support our growing client campaigns.

This entry-level opportunity combines brand communication, customer engagement, marketing, and client representation. You'll work directly with customers, communicate key brand messaging, and help our team create positive experiences that strengthen brand awareness and customer relationships.

For individuals looking to build a career in communications, marketing, business, or leadership, we provide hands-on training and ongoing professional development.

What You'll Do

• Represent client brands professionally in customer-facing environments
• Communicate brand messaging, services, and promotional information
• Engage directly with prospective and existing customers
• Support brand awareness and customer acquisition campaigns
• Answer customer questions and provide accurate information
• Help create positive and memorable brand experiences
• Gather customer feedback and communicate insights to the team
• Collaborate with team members on daily campaign objectives
• Participate in ongoing communications, marketing, and leadership training
• Support campaign growth throughout the Cincinnati market

What We're Looking For

• Strong verbal communication and interpersonal skills
• Professional and confident presence
• Comfortable meeting and speaking with new people
• Strong listening and relationship-building abilities
• Positive and team-oriented attitude
• Organized, dependable, and adaptable
• Coachable with a willingness to learn
• Goal-oriented mindset
• Interest in communications, marketing, branding, customer relations, or business

Previous experience in customer service, hospitality, retail, communications, events, marketing, or sales can be beneficial, but it is not required.

What You'll Gain

• Hands-on brand communications experience
• Professional training and ongoing coaching
• Customer engagement and relationship-building skills
• Exposure to client marketing and telecommunications campaigns
• Experience supporting customer acquisition initiatives
• Leadership and business development training
• Opportunities to take on additional responsibility as you develop

Grow With Launch 513

Launch 513 is focused on developing people alongside the campaigns and markets we represent.