Brand Campaign Success Coordinator

Home From College; Sacramento (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Plan

Competitive base compensation

Job summary

Home From College in the United States is seeking a Customer Success Coordinator to move brand accounts forward by managing day-to-day execution of campaigns, reviewing submissions, recruiting participants, and ensuring timely delivery. This role is the operational core that connects brands, students, and campaigns across teams.

You will review briefs, recruit participants, verify content links, create tasks, track deliverables, and surface risks early to keep programs on schedule and within

Qualifications

• 1–3 years of experience in operations, coordination, customer support, or community management.
• Extremely reliable and responsive; meeting deadlines is essential.
• Strong written communication for follow-ups with students and brands.
• Detail-oriented and comfortable with repetitive operational work at scale, with good judgment on escalation.

Responsibilities

• Review submissions against brand briefs and approve, revise, or reject with consistent quality.
• Source and invite students into microGIGs based on brand fit and requirements; backfill as needed.
• Collect and verify live content links across platforms and ensure accuracy.
• Create and manage participant tasks, deadlines, and deliverables in the platform.
• Maintain account records, monitor risks, and propose proactive solutions.

Skills

Operations coordination

Customer support

Attention to detail

Strong written communication

Reliability / dependability

Tools

Slack

Spreadsheets

AI tools

Job description

Home From College in the United States is seeking a Customer Success Coordinator to move brand accounts forward by managing day-to-day execution of campaigns, reviewing submissions, recruiting participants, and ensuring timely delivery. This role is the operational core that connects brands, students, and campaigns across teams.

You will review briefs, recruit participants, verify content links, create tasks, track deliverables, and surface risks early to keep programs on schedule and within