Brand Ambassador & Styling Expert (Sales)

LOFT; Columbia (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Associate to be the brand ambassador on the shop floor, building authentic connections with customers and guiding their shopping journey with personalized styling tips.

You will help keep the store looking beautiful, ensure merchandise is well-organized, and contribute to an inviting, omnichannel customer experience using available tools. Prior retail experience and a hospitality mindset are valued.

Qualifications

• Experience in delivering excellent customer service in a retail environment.
• Strong communication and interpersonal skills with customers.
• Hospitality mindset when engaging with shoppers and colleagues.
• Proficient with point-of-sale systems and basic tech tools.

Responsibilities

• Connect with customers and tailor shopping experiences.
• Share product knowledge and styling recommendations.
• Use brand behavior to build loyalty and drive sales.
• Maintain visual and operational standards on the floor.
• Utilize available technology to inform customers about priorities and promotions.
• Collaborate with store leaders to meet daily goals and support the team.
• Foster supportive relationships by sharing ideas and helping others.

Skills

Customer service

Communication

Hospitality mindset

POS proficiency

Job description

LOFT is seeking a Sales Associate to be the brand ambassador on the shop floor, building authentic connections with customers and guiding their shopping journey with personalized styling tips.

You will help keep the store looking beautiful, ensure merchandise is well-organized, and contribute to an inviting, omnichannel customer experience using available tools. Prior retail experience and a hospitality mindset are valued.