Brand Advocate & Retail Sales Specialist

Paradies Na; Austin, Northern (TX, KY); Hybrid; USD 2,066,000 - 2,480,000; Full time

Job summary

Paradies Lagardere is seeking a Brands Associate to deliver sales and exceptional customer service in designated stores. You will work on the sales floor or in a support environment, championing the Brand and maintaining a welcoming, well-kept shopping space.

The role emphasizes upselling, needs-based recommendations, teamwork, and accurate POS and receiving tasks while upholding safety and company policies.

Qualifications

• Demonstrated selling experience in a service-oriented retail setting.
• Demonstrated ability to assess customer needs, upsell and make recommendations.
• Ability to promote products and influence customers in a fast-service environment.
• Strong interpersonal skills and ability to stay up to date with products.

Responsibilities

• Put the customer first at all times.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Resolve customer service issues and escalate as required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
• Process all point of sale transactions accurately and efficiently.
• Complete required process controls and follow company policies.

Skills

Selling experience

Product knowledge

Upselling

Team player

Needs analysis

Fast service

Job description

Paradies Lagardere is seeking a Brands Associate to deliver sales and exceptional customer service in designated stores. You will work on the sales floor or in a support environment, championing the Brand and maintaining a welcoming, well-kept shopping space.

The role emphasizes upselling, needs-based recommendations, teamwork, and accurate POS and receiving tasks while upholding safety and company policies.