Brand Ambassador & Personal Stylist (In-Store)

LOFT; Lancaster (Lancaster County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Lancaster, PA is seeking a Sales Associate to connect with customers and guide their shopping journey with personalized styling. You will help keep the store inviting, organized, and aligned with brand standards while collaborating with your team to deliver outstanding guest experiences.

This role emphasizes flexible availability, hospitality mindset, and comfort with technology and POS systems to support omnichannel shopping across our brand.

Qualifications

• Experience in customer-facing roles with a friendly, service-oriented approach.
• Willingness to work flexible evenings, weekends and holidays.
• Comfort with using a POS system and learning brand tools.

Responsibilities

• Connect with customers to understand needs and tailor styling recommendations.
• Share product knowledge and suggestions to help customers build outfits.
• Drive brand loyalty through personalized service and brand behaviors.
• Maintain high visual and operational standards on the sales floor.
• Use available technology to provide a seamless omnichannel experience.
• Collaborate with store leaders to meet daily goals and support teammates.
• Build positive relationships by sharing ideas and helping others.

Skills

Hospitality mindset

Customer service experience

Flexible availability

POS proficiency

Job description

LOFT in Lancaster, PA is seeking a Sales Associate to connect with customers and guide their shopping journey with personalized styling. You will help keep the store inviting, organized, and aligned with brand standards while collaborating with your team to deliver outstanding guest experiences.

This role emphasizes flexible availability, hospitality mindset, and comfort with technology and POS systems to support omnichannel shopping across our brand.