Brand Ambassador: Personal Styling & Customer Experience

LOFT; Troy (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFTStore Somerset Collection in Troy, MI is seeking a Sales Associate to be the primary brand ambassador on the sales floor. You will guide customers through their shopping journey with personalized styling recommendations and keep the merchandise organized and inviting for a positive shopping experience.

Collaborate with your team to deliver authentic customer experiences, support omnichannel service using available tools, and stay aligned with brand priorities while welcoming evenings,

Qualifications

• Customer-focused experience preferred.
• Hospitality mindset when engaging with customers.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

Sales experience

Communication skills

Tools

Point-of-sale system

Job description

LOFTStore Somerset Collection in Troy, MI is seeking a Sales Associate to be the primary brand ambassador on the sales floor. You will guide customers through their shopping journey with personalized styling recommendations and keep the merchandise organized and inviting for a positive shopping experience.

Collaborate with your team to deliver authentic customer experiences, support omnichannel service using available tools, and stay aligned with brand priorities while welcoming evenings,