Brand Ambassador: Personal Styling & Customer Experience

LOFT; Lexington (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Lexington, KY is seeking a Sales Associate to be the brand ambassador on the floor, guiding customers with personalized styling, keeping displays inviting, and delivering a seamless in-store experience.

You will collaborate with the team to meet daily goals, stay informed on promotions, and use the POS system to assist guests, with opportunities for professional development and merchandise discounts.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Technology proficient and able to operate a POS system.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset

Customer-focused experience

Flexible availability

Tools

POS system

Job description

LOFT in Lexington, KY is seeking a Sales Associate to be the brand ambassador on the floor, guiding customers with personalized styling, keeping displays inviting, and delivering a seamless in-store experience.

You will collaborate with the team to meet daily goals, stay informed on promotions, and use the POS system to assist guests, with opportunities for professional development and merchandise discounts.