Brand Ambassador (Newbury)

Diptyque Paris; Boston (MA); On-site; USD 31,684 - 34,440; Part time

Benefits offered by this job

Hourly Rate: $23–$25 with bonus potential

Competitive benefits

Exclusive perks

Job summary

A luxury fragrance brand is seeking a Brand Ambassador in Boston to enhance the client experience and drive boutique performance. The ideal candidate has at least 3 years of retail experience, preferably in luxury or beauty sectors, and possesses a passion for fragrance and storytelling. Responsibilities include welcoming clients, sharing product knowledge, and assisting with daily operations. The position offers competitive hourly pay with bonus potential and exclusive perks.

Qualifications

• Minimum 3 years of retail experience, preferably in luxury or beauty.
• Strong communication and organizational skills are required.
• Comfort with digital tools and flexibility to work various shifts.

Responsibilities

• Welcome clients and create an elevated shopping environment.
• Share personalized product knowledge and support omni-channel selling.
• Maintain strong client relationships through outreach and follow-ups.
• Assist with daily boutique operations and visual merchandising.

Skills

Strong communication skills

Organizational skills

Client relationship management

Passion for fragrance and beauty

Tools

Microsoft Office

Job description

Brand Ambassador (Newbury) page is loaded## Brand Ambassador (Newbury)locations: USA - Massachusetts - Bostontime type: Part timeposted on: Posted Yesterdayjob requisition id: JR472Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.The Brand Ambassador plays a key role in delivering an elevated client experience and driving boutique performance. This role is ideal for individuals who are passionate about fragrance, storytelling, and luxury service. Brand Ambassadors are the face of Diptyque: welcoming clients, sharing product expertise, and building lasting relationships.At Diptyque, we believe in creating moments of beauty and connection. Brand Ambassadors help bring our boutique experience to life through authenticity, creativity, and care.*Please note: This job description is not exhaustive and may evolve based on business needs.***Key Responsibilities***Client Experience & Sales* • Welcome clients and create a warm, elevated environment • Share product knowledge in a personalized and inspiring way • Support omni-channel selling and promote the At-Your -Service program • Recommend products based on client preferences and brand expertise • Achieve individual and boutique sales goals*Client Relationships* • Build and maintain a strong client base through personalized outreach • Use digital tools to stay connected and follow up with clients • Take initiative to grow business beyond the boutique*Boutique Operations* • Support daily operations including stock, merchandising, and cleanliness • Follow company policies and complete opening/closing procedures • Assist with visual merchandising and inventory management*Team Collaboration* • Contribute to a positive and inclusive team culture • Partner with colleagues to deliver exceptional service • Communicate effectively and support team goals*Qualifications*• Minimum 3 years of retail experience, preferably in luxury or beauty • Strong communication and organizational skills • Passion for fragrance, beauty, and client connection • Comfort with digital tools and Microsoft Office • Flexibility to work evenings, weekends, and holidays*Why Join**Diptyque*Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization.*Compensation & Perks*• Hourly Rate: $23–$25 with bonus potential • Competitive benefits • Exclusive perksDiptyque is committed to diversity in all its forms and considers each application carefully.