Brand Ambassador: Flexible Schedule & Customer Experience

Abercrombie & Fitch Co.; Rosemont (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. in Rosemont, IL is seeking Brand Representatives to bring our store experience to life by engaging customers with genuine care and presenting our brand authentically.

This role emphasizes creating a welcoming environment and helping customers find what they need across categories. You’ll assist with omni-channel orders, replenish and present merchandise, and ensure a friendly, efficient checkout experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers; anticipate needs and offer product support and styling guidance.
• Sales Floor Maintenance: Support replenishment and maintain a clean, organized selling environment with presentation standards.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately and with a friendly checkout experience.
• Online Orders: Support Save the Sale orders, in-store pick-up, and ship-from-store packaging.

Job description

Abercrombie & Fitch Co. in Rosemont, IL is seeking Brand Representatives to bring our store experience to life by engaging customers with genuine care and presenting our brand authentically.

This role emphasizes creating a welcoming environment and helping customers find what they need across categories. You’ll assist with omni-channel orders, replenish and present merchandise, and ensure a friendly, efficient checkout experience.