Brand Ambassador – Flexible Schedule & Growth

Abercrombie & Fitch Co.; Florida; On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training & Development

Inclusive Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging shoppers, representing our brand authentically, and creating a welcoming environment for all.

You’ll help customers find what they need, maintain presentation standards, and support omni-channel services like in-store pickup and online orders, with a flexible, friendly team culture. This role emphasizes reliability, strong organization, and a passion for customer service in a fast-paced

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer experience

Dynamic environment

Organizational skills

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging shoppers, representing our brand authentically, and creating a welcoming environment for all.

You’ll help customers find what they need, maintain presentation standards, and support omni-channel services like in-store pickup and online orders, with a flexible, friendly team culture. This role emphasizes reliability, strong organization, and a passion for customer service in a fast-paced