Brand Ambassador: Designer Toys & Collectibles

Pop Mart; Santa Clara (CA); Hybrid; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

POP MART in Santa Clara, CA seeks an energetic Retail Sales Associate to deliver exceptional service and become a brand ambassador. You will engage customers, share the POP MART story, and provide personalized recommendations to drive sales and repeat visits.

Responsibilities include processing transactions, receiving shipments, maintaining stock levels, and upholding a welcoming store environment. Prior retail exposure and passion for collectibles are valued.

Qualifikationen

• High school diploma or equivalent preferred.
• 1+ year in customer-facing retail or service industry.
• Strong communication and interpersonal skills.
• Interest in collectibles, designer toys, and pop culture is preferred.
• Ability to multitask in a fast-paced retail environment.
• Willingness to learn new technologies and POS systems.

Aufgaben

• Deliver an exceptional customer experience and build authentic relationships.
• Share POP MART story, artist collaborations, and product collections.
• Educate customers on blind boxes, MEGA collections, and new launches.
• Process purchases, returns, exchanges, and loyalty transactions.
• Assist with receiving shipments and stocking merchandise.
• Maintain store presentation and cleanliness.
• Support inventory accuracy through cycle counts and replenishment.
• Collaborate with teammates to hit daily sales and goals.
• Assist with Robo Shop replenishment when needed.

Kenntnisse

Customer service

Communication

Interpersonal skills

Product knowledge

Team player

Bilingual

Tech-savvy

Adaptability

Ausbildung

High school diploma

Tools

POS systems

Stockroom tools

Jobbeschreibung

POP MART in Santa Clara, CA seeks an energetic Retail Sales Associate to deliver exceptional service and become a brand ambassador. You will engage customers, share the POP MART story, and provide personalized recommendations to drive sales and repeat visits.

Responsibilities include processing transactions, receiving shipments, maintaining stock levels, and upholding a welcoming store environment. Prior retail exposure and passion for collectibles are valued.