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Brand Ambassador- Dallas
Type: Contract
Description:
Brand Ambassador – Dallas, TX (part-time, temporary, contract role)
Department: Wholesale
Reports to:
Classification: Exempt
Direct Reports: None
Effective Date: June 1
Pay Scale: Part-time contractor role paid hourly at $25 per hour (DOE), estimating 35 hours/week.
Compensation for travel miles at IRS rate.
POSITION SUMMARY
The Brand Ambassador maintains the Region by ensuring store operational excellence and maximizing Kiosk walk-in shop-ability. The Brand Ambassadors establish and develop relationships with our key customers, including Whole Foods, Berkeley Bowl, Safeway, Andronico’s, Raley's, external partners, and our cross-functional internal teams. They generate brand recognition, drive customer engagement, and increase revenue through event marketing execution.
Urban Remedy’s core values of Our Foundation, Accountability, Creativity, Change, Integrity, and Empowerment guide our team in representing Urban Remedy to our associates, vendors, customers, and the media. All employees are expected to embrace these core values as part of their daily work-life with Urban Remedy.
MAJOR RESPONSIBILITIES
- Be the face of the brand, creating an environment where our partners are treated fairly in the spirit of Urban Remedy’s core values and exemplify the brand ethos in the market.
- Ensure execution of kiosk merchandising, inventory, cleanliness, removal of dust, and compliance with company-issued planograms.
- Perform basic kiosk maintenance: facing, stocking, ensuring best-by date compliance, proper signage, and reporting inventory on hand.
- Capture photos/video of activity, inventory, and report numerical outputs/consumer feedback.
- Establish and build positive relationships with Store Operations teams.
- Support and educate stores within key initiatives such as new product launches and promotions to drive sales.
- Support brand activations, events, and in-store demonstrations, including scheduling sampling/activity, inventory preparation, creating attractive displays, executing sampling, and post-event cleanup.
- Monitor product quality and ensure compliance with proper food safety and handling procedures.
- Continuously develop product knowledge and industry understanding to answer customer questions.
- Assume additional responsibilities as assigned.
Position-Specific Skills
- 1-2 years of retail or merchandising experience.
- Strong communication skills; proficient in English, both spoken and written.
- Proficiency in Microsoft Office platforms and Teams.
- Must have a smartphone to utilize app-based technology.
- Genuine passion for food as healing and the natural & organic industry.
- Ability to model Urban Remedy’s culture in every interaction.
- Innovative mindset that thrives in change and creativity.
- Food handling and safety knowledge.
- Prior product demo/sampling experience.
- Professional, energetic, and positive demeanor.
Leadership Skills
- Strong consumer focus and service orientation.
- Authentic and approachable personality.
- Motivated self-starter capable of working independently and in teams.
- High integrity, professionalism, sound judgment.
Technical Skills
- Strong prioritization and time management skills.
- Ability to multitask in a fast-paced environment and maintain a positive attitude.
Education/Training
- Food handling and safety certification.
- Experience with organic foods/natural products preferred.
- Bachelor’s degree preferred.
Work Environment and Physical Demands
- This position is field-based.
- Expected to wear appropriate clothing for the work environment.
- Requires long periods of standing and driving.
- Must be able to lift up to 50 lbs., 10-12 times per shift.
- Flexible schedule including early mornings, evenings, weekends, and holidays.
Expectations & Development
As part of Urban Remedy, you are expected to be accountable, challenge processes, and grow professionally and personally. Ownership of results, innovative thinking, and commitment to sustainability are key. Embrace opportunities to learn and help others grow, contributing to our sustainability goals regarding energy, water, and waste conservation.