Brand Ambassador & Customer-First Retail Associate

Columbia Sportswear Company; Boston (MA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

401(k) plan with company match

Employee discounts

Wellness benefits

Commuter benefits

EAP + counseling services

Job summary

Columbia Sportswear Company in Boston is seeking a Retail Associate to deliver exceptional in-store experiences, answer customer questions, and make product recommendations while upholding brand values of service and teamwork.

You will engage customers, operate POS systems and manage inventory flow, participate in visual merchandising, and support store leadership to ensure smooth transactions and a welcoming shopping environment.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and POS systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

POS systems experience

Education

High School Diploma or GED preferred

Tools

Inventory management systems

Job description

Columbia Sportswear Company in Boston is seeking a Retail Associate to deliver exceptional in-store experiences, answer customer questions, and make product recommendations while upholding brand values of service and teamwork.

You will engage customers, operate POS systems and manage inventory flow, participate in visual merchandising, and support store leadership to ensure smooth transactions and a welcoming shopping environment.