Brand Ambassador — Customer Experience & Style Guidance

Abercrombie & Fitch Co.; California; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr*

Job summary

Abercrombie & Fitch Co. in California is hiring Brand Representatives to bring our store experience to life and engage customers with care.

You will help customers find what they need and maintain an appealing store environment in a fast-paced retail setting. The role emphasizes creating a welcoming experience, balancing customer interaction with operational tasks, and maintaining presentation standards.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer experience

Sales floor maintenance

Cash wrap operations

Online orders

Job description

Abercrombie & Fitch Co. in California is hiring Brand Representatives to bring our store experience to life and engage customers with care.

You will help customers find what they need and maintain an appealing store environment in a fast-paced retail setting. The role emphasizes creating a welcoming experience, balancing customer interaction with operational tasks, and maintaining presentation standards.