Brand Ambassador — Create Authentic Fashion Experiences

Urban Outfitters; Newark (DE); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion, chic

Job summary

Urban Outfitters is seeking Brand Ambassadors for our Newark, DE location. You’ll engage customers with authentic conversations, stay on top of product drops, and help create a lively, on-brand store experience.

Join a team that values personal style, creativity, and a positive energy. Flexible scheduling and opportunities for growth are part of the role as you support customers across in-store and online channels.

Qualifications

• Experience in customer service or retail preferred.
• Strong communication and engaging with customers.
• Ability to express personal style and creativity.
• Positive energy and collaborative attitude.
• Comfort in a fast-moving retail environment.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Bring the Brand to Life by staying current on product drops and trends in-store and online.
• Create the energy on the salesfloor with authentic conversations and product enthusiasm.
• Make shopping seamless by keeping spaces organized and visually on-brand; restock and style displays.
• Use in-store tech to assist customers across in-store, online, and hybrid shopping options.
• Stay curious and flexible, ready to jump into new tasks as needed.
• Work as a team to support colleagues and maintain a positive store environment.

Skills

Customer service

Communication

Personal style

Team player

Flexibility

Retail experience

Job description

Urban Outfitters is seeking Brand Ambassadors for our Newark, DE location. You’ll engage customers with authentic conversations, stay on top of product drops, and help create a lively, on-brand store experience.

Join a team that values personal style, creativity, and a positive energy. Flexible scheduling and opportunities for growth are part of the role as you support customers across in-store and online channels.