Brand Ambassador

TopView Sightseeing; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Part time

Job summary

Join TopView Sightseeing as a Brand Ambassador and be the face of our renowned tours in New York City! Engage with customers, promote our services, and enhance guest experiences in a fast-paced, dynamic environment. This part-time, seasonal position offers an exciting opportunity for those passionate about travel and tourism, with flexible scheduling and a vibrant team to support you.

Qualifications

• Excellent communication skills engaging diverse audiences.
• Strong interpersonal skills to build relationships.
• Enthusiastic personality with passion for tourism.

Responsibilities

• Welcome guests and provide essential information.
• Check tickets and direct guests to transportation.
• Collect guest feedback for service improvement.

Skills

Communication

Interpersonal skills

Enthusiasm

Job description

About Us :

• TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours.
• We own and manage a portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass.
• TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for residents and visitors.
• TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive coworkers.

About our Brand Ambassador position :

• As a Brand Ambassador for TopView Sightseeing, you'll be the face and voice of our brand, responsible for promoting our services and enhancing our visibility and reputation.
• Your primary role will be to engage with potential customers, tourists, and local communities to drive awareness and interest in our sightseeing tours and packages.

Key Responsibilities :

• Welcoming guests in a polite and friendly manner.
• Informing guests about departure times, locations of stops, and other needed information.
• Checking and scanning guests' tickets and directing guests to the bus/boat.
• Collecting guest information to assist in resolving customer service-related issues and concerns.
• Coordinating with and supporting colleagues, bus operators, dispatchers, and managers to execute day-to-day operations.
• Being responsible for company equipment.
• Promoting a culture of positivity.
• Monitoring the safety of employees and guests.
• Conducting and submitting various reports as assigned.

Qualifications :

• Excellent communication skills, with the ability to engage diverse audiences and articulate key selling points effectively.
• Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues.
• Enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations.
• Knowledge of New York City attractions, landmarks, and tourist hotspots is preferred.
• Prior experience in sales, marketing, or customer service roles is advantageous but not required.
• Flexibility to work evenings, weekends, and holidays as needed, with the potential for remote or offsite assignments.

Pay Rate : $19/hour

Job Type : Part-Time, Seasonal

Scheduling : Must be able to work weekends and holidays.

Join us as a Brand Ambassador for TopView Sightseeing and play a pivotal role in shaping unforgettable travel experiences for visitors to New York City! Powered by JazzHR