Brand Ambassador

Dave & Buster's Inc.; Norman (OK); On-site; USD 9,600 - 18,000; Full time

Benefits offered by this job

Inclusive culture

50% off food, beverages, activities

Tuition reimbursement

Internal progression

New center opening

Rewards program

Benefits & PTO

Family Fund

Certified Trainer

Job summary

Main Event Entertainment is seeking a Brand Ambassador in Norman, OK to warmly welcome guests and guide them through activities while ensuring safety and sanitation. You’ll answer questions, explain rules, and keep guests informed about wait times and routes to attractions.

The role emphasizes guest service, teamwork, and flexible shifts including days, nights, and weekends. Benefits include discounted meals and opportunities for growth.

Qualifications

• Prior food and beverage experience a plus but not required.
• Guest-focused mindset.
• Teamwork is a must.
• Food Handlers Certification, as required.
• Strong problem-solving and multi-tasking skills.
• Can effectively communicate with Management, Team Members, and Guests.
• Availability to work days, nights, and/or weekends.

Responsibilities

• Welcome and greet guests as a FUN ambassador.
• Communicate to the team who is a first-time Guest.
• Answer guests' questions on activities and directions.
• Manage guest experience by keeping wait times for games, food, and activities clear.
• Escort guests to activities, explain safety rules, assist with table maintenance.
• Thank guests and welcome them back.
• Perform opening, mid-day, or closing duties.
• Uphold cleanliness and safety standards.

Skills

Food & Beverage experience

Guest-focused

Teamwork

Food Handler Certification

Problem solving

Communication

Availability to work days/nights/week-

Job description

Job Description

At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you help our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Welcome and greet all guestswhile being a FUN ambassador! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• Escorting Guests to various activities, explaining safety rules and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day, or closing duties
• Upholding our cleanliness and safety standards (We take this seriously!)

POSITION REQUIREMENTS

• Prior food and beverage experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem-solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

Main Event Team Members are expected to give their best on the job, so we do our part to ensure you have what you need to stay motivated, valued, and embrace living your best life!

• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

7.25

12.75

We are an equal opportunity employer and participate in E-Verify in states where required.