Brand Ambassador

IDT Corporation; Emeryville (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

IDT Corporation is looking for a Brand Ambassador in Emeryville, California. The role involves maintaining close relationships with retailers, ensuring they have updated branding, promotions, and product information.

The Brand Ambassador will actively visit retailers, manage inventory, and educate staff about IDT products. Candidates should have experience in a similar role and be comfortable with technology. Bilingual candidates in English and Spanish are preferred, making communication with a diverse retail base seamless.

Qualifications

• Proven work experience in a relevant role, including as an account manager.
• Bilingual professionals with fluency in both English and Spanish are preferred.
• Basic computer skills – comfortable using tablet and/or Bluetooth equipment.

Responsibilities

• Visit retailers on a daily basis.
• Maintain the POP material placement for all products.
• Sell IDT products and fill Financial Service Applications.

Skills

Retail management

Bilingual (English and Spanish)

Communication skills

Multitasking

Tools

Tablet

Bluetooth equipment

Job description

The Brand Ambassador maintains a close relationship with retailers that sell the company’s retail products. They ensure that each store has the most updated branding, promotions, and training materials. Additionally, the Brand Ambassador ensures that the retailer has all new products, assists with filling applications and manages any type of claims or requests that might come from the retailer’s owners or staff. Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers, if requested by the Company.

Responsibilities

• Visit retailers on a daily basis
• Maintain the POP material placement for all products and distribute new POP material
• Collect key information by doing specific surveys for different products
• Sell IDT products (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc.)
• Fill Financial Service Applications (Money Transfer, Bill Payment, etc.)
• Introduce new products to our retailers
• Research information about competitors’ offerings and new products
• Create reports with the findings of each day’s route and analyze data to offer recommendations
• Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
• Report stores that have low inventory or low balance

Preferred Qualifications

• Proven work experience in a relevant role, including as an account manager
• Bilingual professionals with fluency in both English and Spanish are preferred
• Must be prepared to go door-to-door visiting customers.
• Basic computer skills – comfortable using tablet and/or Bluetooth equipment
• Ability to communicate, present and influence key stakeholders at all levels
• Proven ability to multitask while maintaining sharp attention to detail