Brand Advocate Position in Franklin, Tennessee

Cellairis; Franklin (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Cellairis in Franklin, TN is looking for a Brand Advocate to drive in-store engagement and sales. You will greet walk-by customers, present offers, and guide them through the AIDA-based process to convert interest into store visits.

This role requires energy, a persuasive personality, and the ability to turn objections into leads while delivering genuine customer service in a fast-paced retail setting.

Qualifications

• Must be able to engage walk-by customers and convert to store visits.
• Able to memorize scripts and use them with energy to maximize opportunities.
• Customer-focused attitude with a willingness to coach and learn new techniques.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors.
• Use AIDA model based scripts to engage customers and drive them to the counter.
• Persuade and encourage customers to share issues, receive quotes, or join mailing lists.

Skills

Outgoing and approachable

Persuasive personality

Proven sales skills

Determined and Self-Motivated

Results-Oriented

Persistent in nature

Ability to turn objections into leads

Job description

Job Title: Brand Advocate

Department: Retail/Sales

Location: Franklin, Tennessee

Dress Code: Cellairis Retail Dress Code

Travel: N/A

Benefits: N/A

Schedule: Multiple Shifts Available

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and Self-Motivated
• Results-Oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude/Personality

• Drive and Urgency:
• Has tremendous energy and initiative to drive customers to the store and generate sales.
• Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude:
• Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
• Genuine Customer Service:
• Has genuine concern about customers, and knows the Customer Service Guide front to back.

What Type Of Person We Want

• Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role.
• We want someone who can turn a failure into a positive action and great successes into examples for the future.
• Perfect role for someone who is athletic, highly energetic, and in excellent physical condition

Job Description

Perform customer conversion sales at the Cellairis walk by entry doors. Similar to a product sampling program: you will be enticing each walk by customer with free products so that he or she will be inclined to come to our store and ultimately commit to a purchase. You will be using AIDA model (attention, interest, desire, action) based scripts to get the walk by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote and or join our mailing list by offering free products. In order for the consumer to receive their free goods or services from Cellairis they will need to come to the Cellairs counter and agree to certain participation terms. Your job is to make them aware of these special offers, entice and drive them to our store.