Brand Activation Associate

Cleveland Canvass; Cleveland (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Cleveland Canvass is hiring an Entry-Level Brand Activation Associate to represent campaigns in person at retail locations and events in the Greater Cleveland area. You’ll learn how customer acquisition works, starting from product knowledge to explaining offers and closing conversations with customers.

No prior experience is required as we provide a structured training program and mentorship. The role emphasizes face-to-face interaction, reliable attendance, and a team-driven drive to meet

Qualifications

• No prior promotional or marketing experience required.
• Structured training provided to learn product knowledge and campaign execution.
• Strong communication and reliability are essential for success.

Responsibilities

• Set up promotional stands, signage and displays to ensure proper brand presentation.
• Engage customers at retail, events and locations across Greater Cleveland.
• Explain products and offers and answer questions accurately.
• Guide customers through the buying decision and collect feedback.
• Work toward daily/weekly goals individually and as a team.

Skills

Communication

Customer service

Reliability

Job description

Full-Time | On-Site | Entry-Level | Cleveland, OH

Most people learn how marketing works from a slide deck. You'd learn it standing in front of the customer.

Cleveland Canvass runs live campaign activations across Greater Cleveland, at retail locations, shopping centers, local events and exhibitions, where our teams represent client campaigns in person and bring in new customers and supporters. We're straightforward about what the work involves and how performance is measured, because face-to-face marketing only works when the person doing it can explain a message clearly and honestly. As a Brand Activation Associate, you'll be one of the people doing that work, and you'll learn how customer acquisition actually functions: what makes someone stop, what makes them say yes, and what a campaign needs to hit its numbers.

The work itself

This is a hands‑on promotional role. On a typical day you will:

• Set up and maintain promotional stands, signage and displays so the brand looks right before the first conversation happens
• Start conversations with customers at retail, event and promotional sites across the Greater Cleveland area
• Explain products, services and current campaign offers, and answer questions accurately
• Guide interested customers through the buying decision.
• Work toward daily and weekly goals, individually and as part of the team

Local travel between working locations is part of the job.

How you learn it

No previous experience is required. Training assumes you are starting from scratch. You get a structured training program covering product knowledge, the process and campaign execution, plus one-to-one mentorship from someone who has already done the role. Coaching here is ongoing rather than a first-week formality, so expect direct feedback on your performance and specific things to work on.

As you develop, there is scope to learn what leading others involves: supporting newer team members, delegating on campaign days, taking ownership of results. Progression at Cleveland Canvass is based on performance and readiness, not a fixed timeline.

Who this suits

• Clear, confident communicators who build rapport quickly
• Reliable and punctual, with a real work ethic
• Motivated by measurable goals and open to coaching
• Comfortable working on your feet, in person, alongside a team
• Able to travel locally to different retail and event locations
• Interested in building a career rather than filling a gap

Experience in retail, hospitality, customer service or sales is useful, but not a requirement.

Compensation and terms

• Competitive weekly pay, plus uncapped commission and performance bonuses. Full-time, on-site in Cleveland, Ohio.