Branch Universal Banker: Customer-Focused Banking

Third Federal; Sarasota (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

401k match

11 holidays + vacation/sick time

Stock ownership allocation

Strong culture and work-life balance

Growth opportunities

Mortgage discount program

Education reimbursement

Job summary

Third Federal in Sarasota, FL is seeking a Universal Banker to join our branch team. The role covers teller duties, new account openings, loan and mortgage applications, and delivering exceptional customer service in a collaborative environment.

You will work onsite at our Sarasota Branch (4048 Jenkins Place). The ideal candidate has 1+ year teller or cash-handling experience, strong interpersonal skills, and a commitment to our values of love, trust and respect.

Qualifications

• High school diploma or equivalent.
• 1+ year of recent retail bank teller experience and/or 1+ years of high-volume cash-handling experience.
• Outstanding customer service skills with professional demeanor.
• Positive, proactive interpersonal skills.
• Experience with new account openings and resolving customer issues preferred.
• Experience taking home equity and mortgage applications preferred.

Responsibilities

• Manage a teller window.
• Open depository accounts (checking, savings, CD, IRA).
• Identify and resolve customer issues.
• Take equity line/loan and mortgage applications.
• Carry a pipeline of loan applications through closing.
• Assist customers with banking transactions in person, at the teller area, or by phone.
• Willingness and ability to work in all areas of the branch.

Skills

Retail banking

Customer service

Cash handling

New accounts

Mortgage applications

Communication

Education

High school diploma

Tools

Banking platform

Job description

Third Federal in Sarasota, FL is seeking a Universal Banker to join our branch team. The role covers teller duties, new account openings, loan and mortgage applications, and delivering exceptional customer service in a collaborative environment.

You will work onsite at our Sarasota Branch (4048 Jenkins Place). The ideal candidate has 1+ year teller or cash-handling experience, strong interpersonal skills, and a commitment to our values of love, trust and respect.