Branch Teller: Customer-Driven Banking & Growth

Bank-First; Beloit (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

Bank First Beloit seeks a Branch Teller to deliver exceptional customer service and handle daily banking transactions. You will balance cash drawers, identify client needs, and guide them to suitable products while following KYC guidelines.

As a Teller, you’ll support accurate record-keeping, assist with deposits, withdrawals, and payments, and participate in branch reporting. Growth is encouraged in a collaborative, community-focused environment.

Qualifications

• High school diploma or equivalent.
• Customer service experience required; cash handling preferred.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational skills.

Responsibilities

• Provide exceptional customer service.
• Process transactions accurately and efficiently.
• Accurately balance cash drawer daily.
• Identify customer needs and suggest appropriate products or services.
• Follow established Know Your Customer guidelines to properly identify customers.
• Adhere to all rules and regulations.
• Primary contact for customers’ daily banking needs including deposits, withdrawals, payments, check cashing, etc.
• Complete Image Capture as needed.
• Respond to customer calls and inquiries; transfer calls appropriately when needed.
• Assist customers with entry into Safe Deposit Boxes.
• Update customer information as needed (name, address, phone number, email address, etc.).
• Maintain efficiency with cash drawer, keeping only minimum cash needed.
• May balance ATM.
• Assist with branch reporting including bank secrecy act log and other bank and mandated reports.

Skills

Customer service

Cash handling

Communication

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Bank First Beloit seeks a Branch Teller to deliver exceptional customer service and handle daily banking transactions. You will balance cash drawers, identify client needs, and guide them to suitable products while following KYC guidelines.

As a Teller, you’ll support accurate record-keeping, assist with deposits, withdrawals, and payments, and participate in branch reporting. Growth is encouraged in a collaborative, community-focused environment.