Branch Team Leader: Member Lending & Service

Cobalt Credit Union

Council Bluffs (IA)

On-site

USD 40,682 - 55,938

Full time

14 days+

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Job summary

Cobalt Credit Union - Council Bluffs Super Saver Branch in Council Bluffs, IA, is seeking an Assistant Branch Manager to lead daily operations, support staff, and advise members on financial products and services. You will be the first point of contact, handle member questions, and help drive credit decisions and growth through relationship-building.

The role emphasizes leadership, sales and service excellence, and the ability to meet targets while delivering outstanding member experiences in a

Qualifications

High School diploma or GED required.
3 years of experience in a financial institution.
Knowledge of sales and service techniques; credit union products and services preferred.
Experience in planning, implementing, monitoring, delegating, conflict resolution, customer service, and training.
Strong leadership, planning, communication, and organizational skills; ability to communicate with all levels.
Ability to prioritize and schedule projects and work responsibilities.
Cash handling and balancing experience.
Travel to meetings and training activities.
Professionalism in attitude and member and team relations.

Responsibilities

Supporting the team, advising members, answering questions, recommending products and services, making credit decisions, achieving targets, and building relationships.