Branch Team Lead - Coaching Clients & Teller Growth

Banner Bank; North Bend (OR); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with up to 4% match

Paid vacation and holidays

Tuition reimbursement

Job summary

Banner Bank is seeking an Assistant Branch Manager in North Bend, OR. You will lead daily branch operations, coach tellers, and guide clients toward financial solutions that meet their goals.

With over six years of retail banking experience and a supervisory background, you will ensure accurate processing, strong customer service, and compliance. This role requires a high school diploma or GED and offers growth within a trusted community bank.

Qualifications

• 6+ years of retail banking experience.
• Supervisory or management experience leading a project, process, or team.
• Equivalent combination of education and experience can be considered.

Responsibilities

• Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments.
• Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team.
• Support operational tasks and ensure they are completed accurately and on time.
• Follow and reinforce policies and procedures to minimize risk and support strong audit results.
• Engage clients in proactive financial conversations using Banner Way and tools.
• Present tailored recommendations that align with each client’s financial needs and goals.
• Refer clients to other business partners when additional expertise is needed.
• Answer questions, troubleshoot client account issues, and ensure prompt resolution.
• Maintain an in-depth understanding of operational processes, compliance requirements, and security standards.
• Serve as acting manager in the absence of the Branch Manager.

Skills

Retail banking experience

Supervisory experience

Customer service

Education

High School Diploma or GED

Job description

Banner Bank is seeking an Assistant Branch Manager in North Bend, OR. You will lead daily branch operations, coach tellers, and guide clients toward financial solutions that meet their goals.

With over six years of retail banking experience and a supervisory background, you will ensure accurate processing, strong customer service, and compliance. This role requires a high school diploma or GED and offers growth within a trusted community bank.