Branch Team Lead: Client Services & Growth

Columbia Bank; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Columbia Bank is seeking a Branch Supervisor with Mortgage Loan Origination knowledge to work with the Branch Manager in Dallas. The role includes supervising tellers, processing transactions, opening accounts, and cross-selling services to deepen client relationships.

It requires strong customer service, attention to detail, and leadership to meet branch goals. The role is fully on-site at the Dallas location, offers a competitive incentive plan, and provides professional development

Qualifications

• High School Diploma or GED required; higher degree preferred.
• 2 years of retail banking experience required.
• 1 year of supervisory or management experience preferred.
• Customer service focus with ability to grow client relationships.

Responsibilities

• Lead and train tellers; back up personal banking team as needed.
• Process transactions and open/close branch operations.
• Cross-sell banking services and refer to other departments.
• Ensure audits and operations standards are met; monitor controls.

Skills

Staff supervision

Retail banking experience

Customer service

Mortgage loan origination (MLO) basics

Education

High School Diploma or GED

Associate or Bachelor’s preferred

Tools

Banking software

Spreadsheets

Job description

Columbia Bank is seeking a Branch Supervisor with Mortgage Loan Origination knowledge to work with the Branch Manager in Dallas. The role includes supervising tellers, processing transactions, opening accounts, and cross-selling services to deepen client relationships.

It requires strong customer service, attention to detail, and leadership to meet branch goals. The role is fully on-site at the Dallas location, offers a competitive incentive plan, and provides professional development