Branch Supervisor: Customer Growth & Operations Lead

Columbia Bank; Paso Robles (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare

401(k)

Life insurance

Paid vacation

Disability insurance

Tuition assistance

Employee assistance program

Identity theft protection

Employee discounts

Job summary

Columbia Bank in Paso Robles, CA is seeking a Branch Banker/MLO to deliver frontline financial services onsite. You will open and process deposits and loans, cross-sell products, and maintain strong client relationships while ensuring branch operations run smoothly.

The role requires MLO registration and knowledge of retail and business lending, with potential supervision and career growth opportunities within a supportive team.

Qualifications

• High School Diploma or GED required.
• 2 years of retail banking experience required.
• 1 year of sales experience preferred.
• In-depth knowledge of consumer and business products and services.
• Demonstrated proficiency in consumer and business lending.
• Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations.
• Proven ability to expand client relationships with customers.

Responsibilities

• Opens and processes all types of deposit and loan accounts including complex retail products.
• Cross-sells bank services and refers customers to other departments as appropriate.
• Maintains contact with clients and provides proactive solutions aligned with service standards.
• Oversees branch operations: opening/closing, wire transfers, collections, stop payments.
• Supports remediation or adjustments to improve operational quality.
• Acts as back-up to personal banking team and may supervise associates.
• May supervise day-to-day activities and act as Branch Manager when required.
• MLO registration: handle mortgage loan applications and related activities for open-end products.

Skills

Cash handling

Client relationship growth

Retail banking

Sales experience

Lending knowledge

Education

High School Diploma or GED

Job description

Columbia Bank in Paso Robles, CA is seeking a Branch Banker/MLO to deliver frontline financial services onsite. You will open and process deposits and loans, cross-sell products, and maintain strong client relationships while ensuring branch operations run smoothly.

The role requires MLO registration and knowledge of retail and business lending, with potential supervision and career growth opportunities within a supportive team.