Branch Supervisor - Searcy, AR

First Convenience Bank; Searcy (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Branch Supervisor to lead a dedicated team in delivering exceptional customer service at a bustling location. This role involves overseeing cash handling operations, ensuring compliance with bank policies, and fostering a collaborative work environment. Candidates should be adept at making independent decisions and thrive in a fast-paced setting. If you are passionate about customer service and have a knack for team development, this opportunity is perfect for you. Join a forward-thinking organization that values your contributions and offers a dynamic work atmosphere.

Qualifications

• Experience in production accountability and cash handling.
• Ability to provide excellent customer service in a fast-paced environment.

Responsibilities

• Provide prompt and friendly services to customers involving cash transactions.
• Accountable for monthly new account production as assigned.
• Guide and assist personal bankers in their growth and sales production.

Skills

Customer Service

Cash Handling

Decision Making

Teamwork

Education

High School Diploma or equivalent

Job description

Branch Supervisor

#370-25078

Searcy, Arkansas, United States

Location

FCB Searcy Wal-Mart

Location Address

3509 E Race Avenue

Position Type

Full Time

Requirements

• High School Diploma or equivalent
• Experience in production accountability
• Minimum of six months cash handling experience in a sales or customer service position
• At least 18 years of age
• Ability to make independent decisions
• Ability to provide excellent customer service in a fast-paced environment
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment
• Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.

Preferred:

• Familiarity with bank regulations and laws

Job Description

• Under direction from branch manager and assistant, provide prompt, efficient, and friendly services to customers, involving receipt and payment of cash, and to recognize customer needs with suggestions appropriate to the bank's services
• Follow established policies in accordance with the bank's and supervisor's direction
• Ensure that each personal banker/teller balances and assist in locating any differences
• Ensure that all differences are properly initialed and, if required, reported to the manager immediately
• Accountable for personal achievement of monthly new account production as assigned by upper management
• Responsible for the guidance, development, and assistance of personal banker growth and sales production
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposits
• Provide bank services to a diverse customer base, including a large Spanish-speaking population
• Ensure that the appearance of the teller area and personnel are neat, organized, and in accordance with bank policy
• Other duties as assigned

Physical Requirements

• Required to stand or walk for extended periods depending on branch location
• Operate a computer and other office machinery
• Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.