Branch Supervisor

First Community Bancshares, Inc.; Bryant (AR); Vor Ort; USD 19.000 - 23.000; Vollzeit

Zusammenfassung

First Community Bancshares, Inc. in Bryant, AR is seeking a personable teller/personal banker to deliver prompt cash handling and customer service in a fast-paced environment. You will balance cash, follow bank policies, and engage customers to offer appropriate financial products.

The role supports a diverse community and requires a flexible schedule, with background checks and a focus on teamwork. The successful candidate will have at least six months of cash handling experience, a high school

Qualifikationen

• Must be at least 18 years old and have a high school diploma or equivalent.
• Six months of cash handling experience in a sales or customer service role.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Familiarity with bank regulations preferred and background check required.

Aufgaben

• Provide prompt, efficient, and friendly service to customers, handling cash receipts and payments and identifying customer needs.
• Follow bank policies and supervisor directions in daily operations.
• Assess customer relationships and recommend bank products and services to support financial success.
• Balance cash and identify/discrepancies, reporting any issues to management.
• Contribute to a sales environment, including in-store prospecting and business development calls.
• Sell and prepare money orders, cashier's checks, wires, and CDs; support a diverse customer base, including Spanish speakers.

Kenntnisse

Cash handling

Customer service

Independent decisions

Bank regulations knowledge

Teamwork

Spanish language (basic)

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

• At least 18 years of age
• High School Diploma or equivalent
• Experience in production accountability
• Minimum of six months' cash handling experience in a sales or customer service position.
• Ability to make independent decisions
• Ability to provide excellent customer service in a fast-paced environment
• Familiarity with bank regulations and laws preferred
• Successful completion of the FNBT Step Up Program for internal employees
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direction from branch manager and assistant, provide prompt, efficient and friendly services to customers, involving receipt and payment of cash, and to recognize customer needs with suggestions appropriate to the bank's services
• Follow established policies in accordance with the bank's and supervisor's direction
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Ensure that each personal banker/teller balances and assists in identifying any discrepancies
• Ensure that all discrepancies are properly initialed and, if required, reported to the manager immediately
• Accountable for personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Attend business development calls, or other sales opportunities, with a member of management
• Responsible for the guidance, development and assistance of personal banker growth and sales production
• Sell and prepare money orders, cashier's checks, Bank-to-bank wires, and certificates of deposits
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Ensure that the appearance of the teller area and personnel are neat, organized and in accordance with bank policy
• Regular and predictable attendance and punctuality
• Other duties as assigned

Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Operate a computer and other office machinery
• Schedules are prepared based on business need and subject to change at any time
• Ability to lift up to 50 lbs

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