Branch Security Officer - Waikiki

BoF Careers; Honolulu (HI); On-site; USD 27,552 - 36,437; Full time

Job summary

An established industry player is seeking a dedicated Branch Security Officer to ensure safety and enhance customer experiences. In this role, you will provide exceptional security support, partner with management to deter theft, and ensure adherence to security protocols. Your responsibilities will also include assisting with store operations to drive sales and delivering memorable customer interactions. If you're passionate about security and customer service, this opportunity offers a chance to be part of a brand known for exquisite craftsmanship and corporate sustainability.

Qualifications

• High School diploma required; basic computer skills necessary.
• Experience in retail/security environment is a plus.

Responsibilities

• Provide exceptional security and operations support to drive sales.
• Act as a Tiffany ambassador and enhance customer experience.

Skills

Basic computer skills

Customer service

Security operations

Education

High School Graduate

Job description

Overview:
At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Branch Security Officer, you will:

Security Controls and Operations:

1. Provide exceptional security and operations support to drive sales and service.
2. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
3. Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
4. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
5. Cover both security and back of house operations and controls.

Sales:

1. Provide a positive Tiffany experience from beginning to end for each client.
2. Deepen the relationship with our clients to drive lifetime dedication and spend.
3. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service:

1. Elevate in store experience consistently delivering memorable moments.
2. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
3. Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
4. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Experience:

Required:

1. High School Graduate.
2. Basic computer skills.
3. Ability to work retail store hours as necessary, including nights, weekends, and holidays.
4. Authorization to work in the United States or in the country where the position is based.

Desired:

1. Experience in a retail/security environment.
2. 1-year prior experience in a security related position.

The hiring range for this position ranges from $20.00- $26.45. The rate of pay offered will be dependent upon candidates' relevant skills and experience.