Branch Security Officer - San Antonio

Tiffany & Co.; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading luxury brand as a Branch Security Officer, where your role is vital in ensuring a safe and secure environment for customers and staff. This position involves supporting store operations, deterring theft, and enhancing the overall customer experience. You'll work closely with management to implement security protocols while embodying the brand's commitment to excellence. If you're passionate about security and customer service, this is an exciting opportunity to make a significant impact in a prestigious retail setting.

Qualifications

• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Responsibilities

• Provide exceptional security and operations support to drive sales.
• Partner with management to deter theft and respond to emergencies.
• Ensure adherence to security systems and procedures.

Skills

Basic computer skills

Customer service

Security operations

Emergency response

Education

High School Graduate

Job description

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Branch Security Officer, you will :

Security Controls and Operations :

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service :

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

EXPERIENCE

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.
• Experience in a retail / security environment.
• 1-year prior experience in a security related position.

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Security Officer • San Antonio, TX, United States