Branch Security Officer - Chicago-Michigan Ave.

Tiffany & Co.; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer to maintain a secure environment for clients and employees. This role is crucial in delivering an exceptional customer experience while ensuring safety and security. The ideal candidate will be passionate about service, capable of fostering client relationships, and committed to operational excellence. Join a team that values craftsmanship and sustainability, and take pride in creating memorable moments for customers in a luxury retail environment.

Qualifications

• High School Diploma required, with basic computer skills.
• Experience in retail or security environments preferred.

Responsibilities

• Maintain a secure environment for clients and employees.
• Support store operations to achieve sales goals.
• Collaborate with management to deter theft and respond to emergencies.

Skills

Basic computer skills

Customer service

Security operations

Education

High School Diploma

Job description

Overview:

Tiffany & Co. — the name evokes images of Beauty, Romance, and the iconic Blue Box. It is a symbol of excellence. For 175 years, Tiffany has built a legacy of exquisite designs and romantic ideals. Our rich heritage, celebrated artists, historic milestones, and magnificent jewelry form the foundation upon which our employees build each day. Tiffany employees are passionate, kind, and professionally committed, holding themselves and their co-workers to very high standards. We continuously educate ourselves about new merchandise collections, cultures, and the evolving luxury market. Our respect and love for the brand foster a workplace like no other.

Our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This commitment, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences, and Honoring the Tiffany Legacy), is never compromised—and it never will be.

We expect our employees to deliver the Tiffany Experience to each customer. Tiffany is dedicated to recognizing and rewarding excellence in service of this promise. It is a privilege to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a commitment to corporate sustainability.

Responsibilities:

The Security Officer maintains a secure environment for clients and employees at all times. This role includes serving as an ambassador and first point of contact for Tiffany clients, ensuring a positive Tiffany experience from start to finish. Responsibilities encompass security and back-of-house operations and controls.

Sales: Deepen relationships with clients to foster loyalty and increase spending. Act as a Tiffany ambassador and support store operations to achieve sales goals.

Service: Consistently elevate the in-store experience, creating memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Implement best practices by optimizing hospitality and store amenities, and act on client feedback and TEI performance.

Security Controls and Operations: Provide exceptional security and operational support to enhance sales and service. Collaborate with senior security and management to deter theft, report missing assets, respond to emergencies, and implement incident management procedures. Conduct daily inspections, tests, and ensure security systems are operational. Assist with opening and closing procedures, facilities repairs, and communicate effectively with the store team.

Qualifications:

• Required Qualifications:
• High School Diploma
• Basic computer skills
• Ability to work retail hours, including nights, weekends, and holidays
• Authorization to work in the United States or the relevant country

• Preferred Qualifications:
• Experience in retail or security environments
• One year of prior security-related experience

Illinois: The hiring range for this position is $21.25–$25.00, depending on relevant skills and experience.

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