Branch Sales Specialist: Customer Banking & Service

United Bank; Silver Spring (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

United Bank is seeking a Sales Associate to join our Silver Spring branch. The role involves handling daily branch operations, processing transactions accurately, and delivering outstanding customer service to build trust and promote banking products.

You will balance cash, maintain security, assist customers with inquiries, and refer them to solutions that fit their needs. Strong communication, reliability, and a flexible schedule are essential. Bilingual in Spanish is a plus.

Qualifications

• High school diploma or equivalent required.
• Completion of in-house Sales Associate Training Program.
• Prior customer service experience preferred.
• Sales-oriented professional demeanor required.
• Excellent verbal and written communication; Spanish proficiency a plus.
• Experience handling money preferred.
• Proficient with Word and Excel.
• Familiarity with core banking systems is a plus.
• Detail-oriented and professional; maintains confidentiality.
• Flexible schedule as business needs arise.

Responsibilities

• Perform daily branch and customer service duties.
• Process transactions accurately; handle cash drawer.
• Promote products and services; provide referrals.
• Maintain security and compliance with policies.
• Assist customers with inquiries and support branch goals.

Skills

Customer service

Money handling

Communication skills

Sales

Microsoft Office

Attention to detail

Professionalism

Confidentiality

Flexible schedule

Spanish language

Education

High school diploma or equivalent

Sales Associate Training Program

Tools

Microsoft Office (Word, Excel)

Core banking system

Job description

United Bank is seeking a Sales Associate to join our Silver Spring branch. The role involves handling daily branch operations, processing transactions accurately, and delivering outstanding customer service to build trust and promote banking products.

You will balance cash, maintain security, assist customers with inquiries, and refer them to solutions that fit their needs. Strong communication, reliability, and a flexible schedule are essential. Bilingual in Spanish is a plus.