Branch Sales Manager

TruGreen Limited Partnership; Salem (VA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

TruGreen Limited is seeking a Sales Manager in Salem, VA to lead strategic sales planning, program execution, and lead generation across door-to-door and direct marketing channels. The role emphasizes customer retention, staff development, and adherence to safety policies while achieving branch sales objectives.

The position requires a Bachelor's degree or relevant experience, strong leadership, and travel within the market to oversee 10+ reps and ensure performance alignment with company goals.

Qualifications

• Bachelor's degree or 2-3 years related experience in lawn/horticulture/agronomic field
• Proven experience in sales
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Strategic thinking and problem-solving skills
• Proficiency in using sales analytics and CRM tools
• Ability to travel to all Door to Door routes within the market

Responsibilities

• Develop comprehensive sales plans and forecasts at the branch level
• Collaborate in executing marketing programs to drive profit growth
• Compile lists of potential customers and generate sales leads
• Address customer complaints related to sales and service
• Organize ongoing training for sales personnel
• Establish and oversee work procedures and schedules
• Develop performance standards and corrective strategies
• Lead recruiting, interviewing, and staffing of reps

Skills

Sales experience

Leadership

CRM tools

Communication skills

Strategic thinking

Travel ability

Education

Bachelor's degree

Experience in lawn/horticulture

Tools

CRM tools

Microsoft Office

Job description

Job Description

31 Wells Street, Salem, Virginia 24153 TruGreen accepts applications on an ongoing basis.

Responsibilities

• Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
• Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services. Share valuable local market insights and customer feedback with the TruGreen Marketing team.
• Lead Generation: Compile lists of potential customers to generate sales leads. Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources. Additionally, provide support in closing sales as required.
• Customer Satisfaction: Address customer complaints related to sales and service. Analyze and manage new sale cancellation requests to proactively retain customers.
• Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.
• Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency. Monitor and report on the hourly, daily, and weekly sales performance of each team member.
• Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.
• Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps. Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies.

Education and Experience Requirements

• Bachelor's degree or 2 - 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.
• Proven experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency in using sales analytics and CRM tools.
• Ability to travel to all Door to Door routes within the market.

Knowledge, Skills, and Abilities

• Demonstrated knowledge of the organization, products, and/or services.
• Strong understanding of customer and market dynamics and requirements.
• Proven leadership and ability to drive sales teams.
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
• Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public.
• Ability to define customer problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility.
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Physical Demands & Working Conditions

• Regularly required to: Sit, stand, and walk Use hands and arms to handle, feel, or reach Speak and hear Use close vision abilities.
• Occasionally required to: Lift or move up to 25 lbs. Stoop, kneel, crouch, or crawl.
• Noise level: Low to moderate.
• Adverse Conditions: Minimal.
• Ability to speak, read and write fluently in English is required.
• You MUST BE physically located in the United States while performing this job.

Pay Ranges

Pay Ranges This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law.

Benefits

In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

We offer growth, both for your career and your community. TruGreen is the nation's largest and most comprehensive provider of lawn and landscape services. We are proud to have over 200 branches across the country so that you will find opportunities with us no matter where life takes you. Plus, we offer competitive pay and a comprehensive benefits package, including medical, dental, vision and 401k plans.

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