Branch Sales Manager

TruGreen Limited; Allentown (Lehigh County); On-site; USD 64,000 - 82,000; Full time

Job summary

TruGreen Limited is seeking an experienced sales leadership professional in Allentown, PA to drive branch-level sales planning, forecasting, and program execution. You will collaborate on marketing initiatives, generate leads, and support closures while focusing on customer satisfaction and staff development.

The role requires strong leadership, strategic thinking, and CRM proficiency, with travel across the market.

Qualifications

• Bachelor's degree or 2–3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.
• Proven experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency in using sales analytics and CRM tools.
• Ability to travel to all Door to Door routes within the market.

Responsibilities

• Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
• Marketing Program Execution: Collaborate in the execution of marketing programs (door-to-door, direct mail, inside/outside marketing) to drive profit growth and service expansion.
• Lead Generation: Compile lists of potential customers to generate sales leads; assist in closing sales as required.
• Customer Satisfaction: Address customer complaints related to sales and service; analyze new sale cancellation requests to retain customers.
• Training and Development: Organize ongoing training for sales personnel focusing on customer service, selling techniques, and safety policies.
• Workflow Management: Establish work procedures, schedules, and oversee workflow to optimize efficiency; monitor sales performance.
• Performance Standards: Develop and maintain performance standards, measurements, and corrective strategies.
• Staffing and HR Management: Lead recruiting and staffing of 10+ peak reps; evaluate performance and enforce policies.

Skills

Sales leadership

CRM tools

Strategic planning

Communication

Travel readiness

Forecasting

Team management

Marketing collaboration

Education

Bachelor's degree or related lawn/horticulture experience

Tools

CRM tools

Microsoft Office

Job description

764 Roble Rd, Allentown, Pennsylvania 18109 TruGreen accepts applications on an ongoing basis.

Responsibilities

• Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
• Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services. Share valuable local market insights and customer feedback with the TruGreen Marketing team.
• Lead Generation: Compile lists of potential customers to generate sales leads. Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources. Additionally, provide support in closing sales as required.
• Customer Satisfaction: Address customer complaints related to sales and service. Analyze and manage new sale cancellation requests to proactively retain customers.
• Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.
• Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency. Monitor and report on the hourly, daily, and weekly sales performance of each team member.
• Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.
• Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps. Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies.

Education and Experience Requirements

• Bachelor's degree or 2 - 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.
• Proven experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency in using sales analytics and CRM tools.
• Ability to travel to all Door to Door routes within the market.

Knowledge, Skills, and Abilities

• Demonstrated knowledge of the organization, products, and/or services.
• Strong understanding of customer and market dynamics and requirements.
• Proven leadership and ability to drive sales teams.
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
• Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public.
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility.
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to: Sit, stand, and walk; use hands and arms to handle, feel, or reach; speak and hear; use close vision abilities. Occasionally required to: Lift or move up to 25 lbs.; stoop, kneel, crouch, or crawl. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level: Low to moderate. Adverse Conditions: Minimal. Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job.

Pay Ranges

$64,147.00 - $82,474.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law.

TruGreen diversity and inclusion statement

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

California Residents

When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Other Information

TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer We offer growth, both for your career and your community. TruGreen is the nation's largest and most comprehensive provider of lawn and landscape services. We are proud to have over 200 branches across the country so that you will find opportunities with us no matter where life takes you. Plus, we offer competitive pay and a comprehensive benefits package, including medical, dental, vision and 401k plans. With our small-company feel, tight-knit communities and 40 years of time-tested training, you will have everything you need to grow your career with us at TruGreen. Having trouble searching on this site? Please go to trugeenjobs.com for a more optimized search experience.