Branch Sales Manager

Rentokil Terminix; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Benefits Day 1

Company benefits

Job summary

Rentokil Terminix in Miami, FL is seeking a Branch Sales Manager to lead a team of frontline sales colleagues, drive revenue growth, and improve productivity in residential pest control services.

You will mentor, coach, and coordinate with Operations, conduct weekly performance meetings, and ensure sales targets are met while maintaining strong customer relationships.

Qualifications

• MS Office proficiency (Word, Excel, Outlook, PowerPoint).
• Ability to read, analyze, and interpret general business materials.
• Strong written reports and presentation skills.
• Ability to present information to managers, clients, and the public.
• Ability to perform basic sales data analysis.
• Licensing/certificates as required by authorities.

Responsibilities

• Hire, onboard, train and manage frontline sales colleagues in the designated area.
• Support collaboration between Sales and Operations within territory, aligning goals.
• Lead weekly meetings to monitor performance and develop skills.
• Provide ongoing technical training on services offered in the territory.
• Conduct regular one-on-one debriefs to improve communication and sales activity.
• Ensure team meets activity standards and KPI targets.
• Set a strong example in character, organization, selling skills and work habits.
• Monitor progress toward revenue objectives with Operations for profitability.
• Oversee relationship with Operations to drive APITDA realization.
• Monitor start rates through key relationship with Operations Leadership.
• Promote Rentokil Terminix programs and ensure initiatives are delivered at branch level.
• Coach and develop team to enable growth.
• Plan and order job-related items for new hires.
• Work with new hires to identify improvement opportunities and provide feedback.
• Communicate training needs to leadership for continuous improvement.
• Increase unit sales and dollars by enforcing sales practices.
• Work in the field daily with sales colleagues and maintain activity levels.
• Ensure effective use of sales materials and inventory.
• Model professional image and leadership.

Skills

Microsoft Office

Leadership

Sales

Communication

Data analysis

Licensing

Education

High school diploma or GED

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The Branch Sales Manager supports a branch in attaining sales goals and branch revenue objectives. They are responsible for improving the productivity of the assigned group of sales colleagues for residential products and services and provide mentoring and coaching to field sales professionals to maximize performance within their defined market.

Key Performance Indicators

• Customer NPS
• Revenue growth
• Cost control
• Customer retention
• Colleague retention and engagement

Principal Duties and Responsibilities

• Hire, onboard, train, manage & engage team of frontline sales colleagues in designated area
• Support collaboration between Sales and Operations within territory, with the support of Operations to align goals and drive performance.
• Lead weekly meetings with Team to monitor performance, and lead meetings focused on skill development, improving performance, and prioritized topics as needed.
• If needed, provide ongoing technical training on services offered in the assigned territory.
• Facilitate weekly, monthly and quarterly one-on-one debriefs with the team to build more effective communication, to understand training and development needs, and to provide insight for the improvement of sales activity performance.
• Ensure that their team meet or exceed all activity standards for Field Sales Colleague performance (e.g., number of inspections per week), as well as other selected KPIs to meet and exceed sales targets.)
• Set a strong example for their team in areas of personal character, commitment, organization, selling skills, and work habits.
• Monitor progress against revenue objectives; jointly accountable with Operations for APITDA realization.
• Monitor sales start rates through the key relationship with Operational Leadership
• Serve as steward of the RentokilTerminix business model to ensure company programs and initiatives are delivered with excellence at the branch level.
• Monitors, coaches and develops team to provide effective growth and development
• Plan, organize and order any job-related items for new hires
• Works with new hires to evaluate and identify opportunities for improvement in the Field and provide constructive feedback
• Communicate to leader any team training needs for continuous improvement
• Increases unit sales and dollars by implementing, teaching and enforcing company sales practices.
• Works in the field with sales colleagues daily and maintains minimum sales activity requirements.
• Monitors and ensures creative and methodically sound sales programs, proper use of sales materials and inventory of sales materials.
• Sets an excellent management example and quality image

Critical Competencies

• Pest & Termite Acumen (Mastery-Tech/Advanced-Sales)
• Pest & Termite Mgt. Solutions (Advanced)
• Home & Facility Construction Acumen (Foundational)
• Residential Consumer/Customer Segments & Journeys (Advanced-Resi)
• Commercial Customer Verticals, Segments & Journeys (Advanced-Commercial)
• The RTX Way: Sales Process Commercial (Advanced-Commercial)
• The RTX Way: Sales Process Residential (Advanced-Resi)
• EHS/Safety & Compliance (Advanced)
• Systems, Tools & Technology (Advanced)
• Sales Financial, Business Acumen & Budgeting (Advanced)
• Customer Service (Mastery)
• Internal & External Communication (Mastery)
• Selling Skills (Advanced-Tech/Mastery-Sales)
• Attract & Retain Talent (Foundation)
• Train, Coach & Develop (Advanced)
• Lawn & Ornamental Sales process and Understanding (Advanced Market Specific)

Required Qualifications

Knowledge, Skills & Abilities

• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to perform basic business mathematics and analyze sales data
• Ability to acquire licenses/certificates as required by federal, state or local agencies

Minimum Educational Level/Certifications

• At least one (1) year of Rentokil Terminix experience in designated field with RTX
• High school diploma or GED (preferred)
• Maintain licenses/certificates as required by federal, state, and/or local regulations
• Must posses a valid driver's license from state of residence

Physical Demands/Environmen