Branch Sales Leader – Drive Growth & Service Excellence

Citi; Fremont (CA); On-site; USD 80,000 - 121,000; Full time

Job summary

Citi seeks a Branch Manager SAFE Act in Fremont, CA to lead a sales and service team focused on growing the customer base and loyalty. You will drive performance and risk controls, align with corporate goals, and guide staff through coaching, hiring, and development processes.

The role demands strong leadership, experience in banking, and a commitment to compliance, with a salary range reflecting the California market. Full-time, on-site position at Citi branches.

Qualifications

• 5-8 years of relevant experience required ( banking/financial prefered).
• Proven experience managing teams and evaluating performance.
• Clear written and verbal communication and strong analytical skills.

Responsibilities

• Administer branch sales, service, and HR management.
• Manage staff priorities and maintain high customer service levels.
• Plan and budget to meet branch annual goals.
• Lead daily huddles and communicate goals and initiatives.
• Monitor performance and implement actions to improve customer satisfaction.
• Ensure branch controls, risk management and audit readiness.

Skills

Team management

Communication

Analytical skills

Education

Bachelor's degree

Job description

Citi seeks a Branch Manager SAFE Act in Fremont, CA to lead a sales and service team focused on growing the customer base and loyalty. You will drive performance and risk controls, align with corporate goals, and guide staff through coaching, hiring, and development processes.

The role demands strong leadership, experience in banking, and a commitment to compliance, with a salary range reflecting the California market. Full-time, on-site position at Citi branches.