Branch Sales & Customer Experience Associate

Grainger; Alsip (IL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

9 PTO days + 6 holidays yearly

6% 401(k) company contribution

Employee discounts, tuition & student-

Maternity and parental leave

Job summary

Grainger is seeking a Branch Sales Associate in Alsip, IL. You will connect with walk-in customers, maximize sales opportunities, and support warehouse tasks day-to-day. You will report to the Branch Manager and contribute to a safe, efficient customer experience.

The role involves assisting customers, merchandising, inventory, and operating various systems to support branch operations. Equal opportunity employer with inclusive benefits.

Qualifications

• Flexibility to work any time within branch hours of operation.
• Ability to lift up to 50 pounds unassisted.
• Willingness to learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience, including product selection, order entry, safe picking, and loading the customer's vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to different audiences in email, phone, or in person.
• Pick, prepare, and stage will-call orders/shipping product.
• Prepare customer backorders and store received stock.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts.
• Learn and navigate different computer systems for customer-facing and warehouse tasks.
• Maintain branch appearance and comply with Grainger safety standards, including PPE usage.
• Follow safety guidelines and process standards.

Job description

Grainger is seeking a Branch Sales Associate in Alsip, IL. You will connect with walk-in customers, maximize sales opportunities, and support warehouse tasks day-to-day. You will report to the Branch Manager and contribute to a safe, efficient customer experience.

The role involves assisting customers, merchandising, inventory, and operating various systems to support branch operations. Equal opportunity employer with inclusive benefits.